01:10 Tools we use to manage failure with online clients.

07:50 Why educating your clients makes a big difference

09:15 What it’s like training with Kassem when we travel

10:40 Educating clients makes your job as a coach easier

11:48 Using failure as a gauge for future programming

14:00 How we educate clients on choosing their sub-maximal loads and evaluate if they successfully achieved the goal of the workout